Return Policy

At Heart of Texas Tea House, we understand that sometimes things don’t go as planned. Whether it’s a flavor that didn’t quite meet your expectations or a product that arrived damaged, we want to ensure you feel supported in your experience with us. While we typically operate under a final sale policy, we also recognize that there are exceptions that may warrant a return.

Our approach to returns is thoughtful and considerate. We handle each request on a case-by-case basis, which means that if you find yourself in a situation where you feel a return is necessary, we encourage you to reach out to us. We’re here to listen and help you navigate the process. Simply send us an email at heartoftexasteahouse@gmail.com with the subject line “Return Request,” and we’ll take it from there.

We believe in the quality of our products and want you to enjoy every cup of tea you brew. However, we also understand that sometimes a product may not meet your expectations. If you have any concerns, please don’t hesitate to contact us. We’re committed to finding a solution that works for you.

Remember, your satisfaction is important to us. We appreciate your understanding of our policy and look forward to assisting you should the need arise. Thank you for being a part of our tea-loving community!